When placing an order the current stock level of any item is shown on the screen;
This indicates the current availability of any item you may wish to purchase. On occasion the ‘Quantity Available’ may be reflected as “Up to 28 days delivery”. This means that this particular item may be a pre-order item and is not yet available, or will be supplied directly from the manufacturer for your order.
In these circumstances, we will always endeavour to contact you when your order is processed in regards to any items that may fall within the “Up to 28 days delivery”.
On many orders you will be provided with an option of a “Shipping Method”. For UK orders, a “Tracked” shipping type for items that are available and in stock will have a delivery time of 3-4 working days.
The “Standard” delivery type will be through Royal Mail as a first class delivery, but will not be tracked on its journey to you. The delivery time for these is 5-7 working days.
For orders outside of the UK, any orders sent by “Standard” delivery will again be sent untracked. This also means that they are not fully insured against the loss of the parcel whilst in transit. We would recommend that the “Tracked” option is selected, to ensure that your parcel is fully insured and will arrive sooner.
For deliveries outside of the UK “Tracked” should arrive within 14 working days, and “Untracked” should arrive within 28 working days.